Terms & Conditions
By accessing norellbrakes.com you agree that you have read and accepted all the terms and conditions of this website. In case you disagree with the terms and conditions mentioned on this page, you must not subscribe or use our services.
About Norell Brakes
Norell Brakes offers automotive braking products through its website, including products for two-wheelers, three-wheelers, and four-wheelers.
Products displayed on the website are subject to availability.
Product Information
We make reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and other information displayed on the website are accurate.
Minor differences in product appearance, packaging, colour, or specifications may occur.
Customers are responsible for checking the suitability and compatibility of a product before placing an order.
Product Prices
Product prices displayed on the website may be changed or updated without prior notice.
Applicable delivery or other charges, if any, will be communicated to the customer before order confirmation.
If an incorrect price or product information is displayed due to a technical or human error, Norell Brakes reserves the right to correct the information and, where appropriate, contact the customer before processing the order.
Product Enquiries
Customers may contact Norell Brakes through the enquiry/contact facility provided on the website.
Enquiries may relate to
- Product availability
- Product specifications
- Product compatibility
- Product pricing
- Order-related information
- Other product-related questions
Submitting an enquiry does not automatically constitute an order or guarantee product availability.
Orders
Orders may be placed through the ordering facilities made available on the website.
Norell Brakes may contact the customer to verify the order before dispatch.
An order may be cancelled or rejected due to circumstances including
- Product unavailability
- Incorrect product information
- Incorrect customer information
- Delivery restrictions
- Failure to confirm the order
- Suspected fraudulent or unauthorized activity
- Other circumstances beyond our reasonable control
Payment
Norell Brakes currently offers Cash on Delivery (COD) for eligible orders.
Payment is collected from the customer at the time of delivery.
COD availability may depend on the delivery location, product, order value, courier service, or other applicable conditions.
Norell Brakes may contact the customer to verify a COD order before dispatch.
Order Cancellation
Customers may request cancellation of an order before dispatch.
Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may request a return in accordance with the applicable Return & Replacement Policy.
Shipping and Delivery
Orders are delivered to the address provided by the customer.
Delivery times may vary depending on product availability, delivery location, courier service, weather, public holidays, and other circumstances.
For more information, please refer to our Shipping & Delivery Policy.
Returns and Replacements
Eligible products may be returned or replaced in accordance with our Return & Replacement Policy.
Customers should ensure that returned products meet the applicable return conditions.
Website Use
You agree not to
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt unauthorized access to the website or its systems.
- Introduce malicious software or harmful code.
- Copy or reproduce website content without permission.
- Interfere with the normal operation of the website.
Intellectual Property
The content available on this website, including logos, trademarks, product photographs, graphics, text, designs, videos, and other materials, is owned by or licensed to Norell Brakes unless otherwise stated.
Unauthorized copying, reproduction, modification, distribution, or commercial use is prohibited.
Third-Party Links
The website may contain links to external websites or services.
Norell Brakes is not responsible for the content, availability, security, or privacy practices of third-party websites.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected and used.
Limitation of Liability
Norell Brakes makes reasonable efforts to maintain the website and provide accurate information.
However, Norell Brakes shall not be responsible for interruptions, technical failures, courier delays, communication failures, or other circumstances beyond its reasonable control, to the extent permitted by applicable law.
Changes to These Terms
Norell Brakes may update these Terms & Conditions from time to time.
Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.
In case of any problem / query
In case of any kind of problem or query please write to our customer care on info@norellbrakes.com / Dispatch@norellbrakes.com / Customercare@norellbrakes.com any time or call us on our number +91 9760040532 / +91 9760040533 / +91 9760040534
